Safe Shopping Guarantee

TSpire.com guarantees that every transaction that you make with us through our web site will be 100% safe. We feel confident in making this guarantee because our secure server software (SSL) is the standard and among the best software available today for secure commerce transactions. We use the industry leading 256-bit encryption protocol, known as Secure Socket Layer provided by Thawte, to keep your order information secure.

It encrypts all of your personal data including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You can tell when you are protected by encryption - the lock or key at the bottom of your browser changes color or is no longer broken. To use this option, you must have a browser that supports SSL (ex. Microsoft Internet Explorer, AOL, or Netscape Navigator). This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at TSpire.com. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

All pertinent ordering information is encrypted using the state-of-the-art SSL technology and is secure from tampering by outside sources. In addition to our encryption standards, your TSpire.com account information is password protected so that you and only you have access to this personal information. Please do not disclose this password to anyone. Also, remember to close your browser window when your transaction is complete, as this will keep your account safe if you use your computer in a public place like an office or library. TSpire.com cannot be held responsible if you disclose your account password to other individuals.

Hackers Safe

We build our website to be hackers safe using leading industries technology from major players in the online business: ProStores - advanced e-commerce platform; Intuit QuickBooks – secure credit card processing platform; Thawte – SSL provider

Privacy Policy

At TSpire.com we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience. When you shop at TSpire.com, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. TSpire.com does not sell or rent your transactional information to others. TSpire.com uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.

TSpire.com will occasionally offer special contests and promotions. When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. At TSpire.com you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.

Please be aware that our site may contain advertisements and links to other sites on the Internet that are owned and operated by third parties. The TSpire.com Privacy Policy does not cover the information practices of those websites linking from or to our site. TSpire.com has no control over the use or disclosure of user data on other sites on the Internet and we recommend that you review the privacy policies of such sites to determine your privacy rights on such sites. TSpire.com will remain committed to protecting your privacy online. We may change our Privacy Policy from time to time. When such a change is made, we will post the revised Privacy policy on our website so please bookmark this page and check back periodically. Any changes, corrections or updates to your transactional information can be edited during the purchase process.

Fraud Protection

TSpire.com has designed its online store to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. TSpire.com is committed to data security with respect to information collected on our site. In addition to the industry standard security measures available through your browser called SSL encryption, we have made a practice to call customers in the event of potential problem with your purchase. Also, you may always contact a sales representative over the telephone in case you don't want to provide your credit card information online at 1-773-419-7758.

For protection of our Customers, we ship only to the verified billing address or authorized shipping address registered with the Customer's credit card issuer. Authorized shipping address can be obtained upon contact of the credit card issuer. Credit cart issuer registers alternative (shipping) address upon customer's authorization in addition to existing billing address for Internet deliveries. Please call if you have any questions.

To register an alternative address (not the same as billing - for example your office or relative's place of residence), call the toll-free number on the back of your credit cart for further assistance